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Ethos Issue 7, Jan 2010

Singapore: The Apple of Nations— A Conversation with Peter Schwartz
Featuring MR PETER SCHWARTZ, Futurist and cofounder of Global Business Network;
MS QUAH LEY HOON, former Director, National Population Secretariat, Prime Minister’s Office;
MR KWEK MEAN LUCK, Deputy Secretary (Industry), Ministry of Trade and Industry (then Director, Industry Division)

The ETHOS Roundtable brings together thought leaders and practitioners to discuss key issues of interest to the public service. In this session, renowned futurist and Global Business Network cofounder Peter Schwartz discusses Singapore’s prospects as a young city-state in a future where talent and innovation will determine success.

ON SINGAPORE’S PASSION AND PROSPECTS
SCHWARTZ: Can a place or an organisation that is new and self-created have what I think of as soul—the kind of soul you find in Paris, with its thousand-year history, or even New York, with several hundred years of layered development and immigration?

There was a book published a number of years ago called The Soul of a New Machine by Tracy Kidder, about a group of engineers trying to build a new computer a day with an enormous sense of passion. In the new and self-made world of high tech, that passion is the equivalent of soul. There are clearly analogues to Singapore.

In my view, Singapore is the Apple Computer of nations. You go to Apple headquarters and you feel their passion for building something astonishing that will transform the world. If you go to an Apple store, it hums, it’s electric, there’s passion, there’s juice. Everybody who works there wants to be there. Apple reinvented the computer and then the music and telephone industries. The CEO, Steve Jobs is a brilliant leader, reputed to be irascible and difficult to work for, but with a very clear sense of vision and purpose.

The difference between Apple and Singapore is that the people of Singapore don’t know how good they have it. They don’t know just what a remarkable entity has been created here. They don’t share yet that sense of passion that the people at Apple do.

You have to convey to your people, and to your customers and visitors, that you share the same sense of passion for your country. And this is an astonishing country. It is the city of the future, but you need to tell the world. You want people going home from Singapore and say "I want my city to be like Singapore!"

There is a sense that what is possible here is not yet fully realised. It isn’t that people are unhappy. Instead, there is the sense that not only are things good, but they have to be better. That is also true at Apple. They keep pushing the frontiers, like in Singapore.

The passion of the people of Singapore is an underutilised resource. Part of the brilliance of your founders is the creation of the civil service, which embodies and keeps alive the values, dynamism and behaviour that make Singapore succeed. In that sense, the single most important institution in your future is the Civil
Service College.

In many ways, I think city-states are the future of the world. It doesn’t have to be a formal arrangement. The San Francisco Bay Area and New York City are quasi city-states, with a life and management of their own. The great cities of the world are really the engines of change. Already, eight of the ten biggest cities are now in Asia, which is the way it was a thousand years ago. This is where the juice is.

KWEK: Can Singapore be the Apple of commerce and industrial economies, particularly in terms of design and attractiveness? We are building up Singapore not just for tourism but also to draw people, particularly high-end global talent, for at least one to two years and, if possible, to anchor some of them for the long term. Related to this and the question of soul is whether Singapore is importing too many ideas from overseas: Formula One, Integrated Resorts, the Singapore Flyer, attractions which are not intrinsically Singaporean. Do we need our own intellectual property (IP), so to speak, perhaps something that represents the best of both Asia and the West?

SCHWARTZ: But you do have the IP: You know how to run a country! Singapore is a made-up country with a colonial past and without much deep history, unlike many countries in the region. Up until independence, this place was only moderately interesting; it was not by any means the centre of things. Since independence, however, it has become incredibly interesting because of what you’ve done here. But the thing about great world cities is that they bring the world into the city.

 

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