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Ethos Issue 4, Apr 2008
Reclaiming Public Administration
Jocelyne Bourgon
| NOTES |
| 01. |
Bourgon, Jocelyne, "Responsive, responsible and respected government: towards a New Public Administration theory," International Review of Administrative Sciences 73 (2007): 7-26. |
| 02. |
Managing Across Levels of Government, Paris: OECD Publishing, 1997. |
| 03. |
Kettl, Donald F., The Global Management Revolution, 2nd ed., Washington, D.C.: Brookings Institute Press, 2005. |
| 04. |
Salamon, Lester M., The Tools of Government, USA: Oxford University Press, 2002. |
| 05. |
Clinton, Bill and Gore, Al, Putting Customers First: Standards for Serving the American People, Philadelphia, USA: Diane Publishing Co., 1995. |
| 06. |
Levin, Martin A. and Sanger, Mary Bryna, Making Government Work: How Entrepreneurial Executives Turn Bright Ideas into Real Results, San Francisco, USA: Jossey-Bass Inc. Publishers, 1994. |
| 07. |
"Participative Web and User created Content: Web 2.0, Wikis and Social Networking," ’ Paris: OECD 2007, http://www.oecd.org/document/40/0,3343,en_2649_201185_39428648_1_1_1_1,00.html. |
| 08. |
Kettl, Donald F., The Transformation of Governance: Public Administration for Twenty-First Century America, Baltimore and London: John Hopkins University Press, 2002. |
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ADDITIONAL SOURCE:
Bourgon, Jocelyne, (unpublished), Why Should Governments Engage Citizens in Service Delivery and Policy Making, Paris, October 2007. |
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